Refund policy

Returns

This site uses a Print on Demand service or (POD/Dropship). The products are made to order and are shipped immediately from our printers. As a result, I can not offer returns, however we can offer free replacements for the product if it was damaged or a full refund if requested.

Damages and issues
If the item is damaged, please contact us immediately. Please attach photos of the damaged item, so that we can evaluate the issue and offer a replacement item or a refund.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bluerabbitdesignshop@gmail.com